All orders are processed within 1–3 business days after payment confirmation. During launches, holidays, or high-demand periods, processing may take slightly longer.
Orders within Italy are typically delivered within 1–3 business days after dispatch.
Delivery timelines may vary depending on customs clearance and local courier operations.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
International orders may be subject to customs duties, VAT, or import taxes determined by the destination country. These charges are the responsibility of the customer.
Please ensure all shipping details are correct before completing your purchase. KISTO MILANO is not responsible for delays or failed deliveries caused by incorrect address information.
If your order arrives damaged or appears lost in transit, contact us within 7 days of delivery or expected delivery date so we can assist promptly.
